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Typical turnaround time for a referral request is 7-10 business days from when your PCP or specialist has entered your referral order.

All urgent referrals are processed within 24-48 hours of receipt.

If 10 days have passed since your PCP or specialist initiated the referral, please wait to hear from the specialty office to which you were referred. If 14 or more days have passed, you may call the specialty office directly.

You can find the specialty office information by accessing your MyInterMed portal account and viewing the referrals section.

Yes. You can access referral information and status through MyInterMed, our patient portal.

You can also request a medication renewal, send a message to our team and directly access a limited set of your records, including your immunizations, through the Healow app.

We strive to process all routine, non-urgent prescription renewal requests within 48-72 business hours from receipt.

To submit a prescription renewal request:

• You may submit a request through MyInterMed, our patient portal.

• You may contact us at (207) 774-5816, opt 2 and leave a detailed message on our dedicated Prescription Refill Voicemail

• You may have your pharmacy fax us at (207) 523-8571

• If you are almost out of your medication or need medication soon for travel, please indicate that your request is urgent. Our team will process your request within 2-3 business hours of receipt.

• If you have previously submitted a request, please contact your pharmacy to check its status there before contacting our office.

Yes. You can request a medication renewal through MyInterMed, our patient portal.

You can also access referral information and status, send a message to our team and directly access a limited set of your records, including your immunizations, through the Healow app.