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Primary Care

Specialties & Services

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Primary Care

Specialties & Services

We are currently experiencing a technical issue that is impacting our ability to receive faxes. As a result, clinical documentation and prescription requests sent via fax may not be received. Our team is actively working to resolve the issue as quickly as possible, though we do not yet have an estimated time for resolution. In the meantime, we encourage patients to use the patient portal for prescription refill requests or to call your primary care provider for any urgent needs. We apologize for the inconvenience and appreciate your understanding as we work to restore our systems.

Resources

Here you can find helpful resources for InterMed Patients.

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Medicare Information

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Forms and Policies

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Health and Wellness Library

Medicine Disposal

We encourage patients to dispose of expired or unwanted medication appropriately. Contact your local law enforcement offices for information about disposal options in your area.

 

The U.S. Department of Justice also holds regular Drug Take Back days. Learn more.

 

Please note that InterMed cannot accept used sharps.


Learn more about disposing of household sharps in this brochure from the State of Maine.

Referral and Medication FAQs

How long does it take to get a referral to a specialist?

Typical turnaround time for a referral request is 7-10 business days from when your PCP or specialist has entered your referral order.

All urgent referrals are processed within 24-48 hours of receipt.

If 10 days have passed since your PCP or specialist initiated the referral, please wait to hear from the specialty office to which you were referred. If 14 or more days have passed, you may call the specialty office directly.

You can find the specialty office information by accessing your MyInterMed portal account and viewing the referrals section.

Can I check on my referral request electronically?

Yes. You can access referral information and status through MyInterMed, our patient portal.

You can also request a medication renewal, send a message to our team and directly access a limited set of your records, including your immunizations, through the Healow app.

How long will my prescription renewal request take?

We strive to process all routine, non-urgent prescription renewal requests within 48-72 business hours from receipt.

To submit a prescription renewal request:

  • You may submit a request through MyInterMed, our patient portal.

  • You may contact us at (207) 774-5816, opt 2 and leave a detailed message on our dedicated Prescription Refill Voicemail

  • You may have your pharmacy fax us at (207) 523-8571

  • If you are almost out of your medication or need medication soon for travel, please indicate that your request is urgent. Our team will process your request within 2-3 business hours of receipt.

  • If you have previously submitted a request, please contact your pharmacy to check its status there before contacting our office.

Can I request a prescription renewal electronically?

Yes. You can request a medication renewal through MyInterMed, our patient portal.

You can also access referral information and status, send a message to our team and directly access a limited set of your records, including your immunizations, through the Healow app.