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Alert: We are currently performing routine maintenance on our technical systems, including our medical record system. Portal messages will not reach your care team until our systems are fully restored. Our team is available by phone for urgent matters.

Contact Us

We want to hear from you.


Please use the following information to get in touch with us.

 

Medical emergency: Please call 911 if you are having an emergency.

New patient line:

Please call our new patient line to learn which physicians are accepting new patients.

 

Traveling abroad?

Please call us or contact us via our patient portal. We are unable to reply via email.

Billing and account information:

Please call our billing department regarding any questions about your account.

 

Prescription renewal request:

Please call or send a message through our patient portal. Refills do not need to go through your physician’s office.

Records Requests:

We regularly receive a high volume of records requests and are committed to providing you with a timely response. To expedite the process, please contact us with your requests in the following ways.

  • If you are a vendor or partner organization and have a time-sensitive or urgent legal documentation request, please email us here record-requests@intermed.com.

  • If you are a patient making a medical records request, please visit here.

 

Who should I contact regarding a medical question?

If you have a medical question that is not an emergency, please contact your physician’s office or send us a message through our patient portal.

Who should I contact regarding media inquires?

Contact Liz Gold, Communications Specialist, at communications@intermed.com or (207) 347-2779.

How do I schedule or change an appointment?

Please call your physician’s office to schedule or change an appointment, or send your message through our patient portal.