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Primary Care

Specialties & Services

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Primary Care

Specialties & Services

We are currently experiencing a technical issue that is impacting our ability to receive faxes. As a result, clinical documentation and prescription requests sent via fax may not be received. Our team is actively working to resolve the issue as quickly as possible, though we do not yet have an estimated time for resolution. In the meantime, we encourage patients to use the patient portal for prescription refill requests or to call your primary care provider for any urgent needs. We apologize for the inconvenience and appreciate your understanding as we work to restore our systems.

Contact Us

We want to hear from you.


Please use the following information to get in touch with us.

 

Medical emergency: Please call 911 if you are having an emergency.

New patient line:

Please call our new patient line to learn which physicians are accepting new patients.

 

Traveling abroad?

Please call us or contact us via our patient portal. We are unable to reply via email.

Billing and account information:

Please call our billing department regarding any questions about your account.

 

Prescription renewal request:

For prescription renewals, we recommend using the Patient Portal or contacting your pharmacy directly. Refills do not need to go through your physician’s office.

Records Requests:

We regularly receive a high volume of records requests and are committed to providing you with a timely response. To expedite the process, please contact us with your requests in the following ways.

  • If you are a vendor or partner organization and have a time-sensitive or urgent legal documentation request, please email us here record-requests@intermed.com.

  • If you are a patient making a medical records request, please visit here.

 

Who should I contact regarding a medical question?

If you have a medical question that is not an emergency, please contact your physician’s office or send us a message through our patient portal.

Who should I contact regarding media inquires?

Contact Liz Gold, Communications Specialist, at communications@intermed.com or (207) 347-2779.

How do I schedule or change an appointment?

Please call your physician’s office to schedule or change an appointment, or send your message through our patient portal.